How Do I Place an Order?
Browse and select the items you love, click “Add to Cart”, review your cart details, then proceed to Checkout and complete your payment to confirm the purchase.

Is My Payment Secure?
Absolutely. Our payment system is PCI-DSS certified and protected with advanced encryption technology, ensuring every transaction is completely safe.

When Will My Order Be Shipped and Delivered?
Orders are packed and shipped within 1–2 business days after confirmation. Standard delivery typically takes 3–7 business days, depending on your location.

Can I Track My Package?
Yes! As soon as your order is shipped, you’ll receive a tracking number via email or in your account dashboard. You can monitor the shipment directly on the carrier’s website (such as FedEx or TNT).

What Are the Shipping Fees?
All orders include free shipping — no hidden costs.

Does the Product Require Assembly?
No setup is needed. Your product is ready to use within seconds of unboxing.

What Is Your Return Policy?
We accept returns within 30 days of receipt. Return shipping is fully covered by us.

How Do I Contact Customer Support?
You can email us at ellanvbarraqzk@hotmail.com, and don’t forget to include your order number. Our service team will respond within 48 hours on business days.